IBPS Clerk Designation Changed: Check Official Notice PDF
Mar 22 2025
The Institute of Banking and Personnel Selection has released an official notice regarding the change in IBPS Clerk designation. The Institute of Banking Personnel Selection will soon release the IBPS Clerk Notification 2025. The official schedule of prelims and mains exams has been released in the IBPS Exam Calendar 2025 on the 15th of January 2025.
- Now, the IBPS has officially announced the change in IBPS Clerk - XIV designation.
- The Clerks' designation has been changed to “Customer Service Associate” (CSA).
- Check the PDF for the full details regarding this change in IBPS Clerk designation.
Attempt IBPS Clerk Free Mock Test
Change in IBPS Clerk Designation
IBPS Clerk CRP - XIV notification is yet to be released. The preliminary exam for this recruitment is scheduled to be conducted on 30.08.2025, 06.09.2025, 07.09.2025 and the main exam will take place on 09.11.2025. Now, the IBPS has officially changed the Clerks designation.
- As per the decision of the Competent Authority, IBPS has changed the designation nomenclature for the Clerical cadre in Public Sector Banks.
- The existing designation of Clerks has been changed to “Customer Service Associate” (CSA) and this change in designation is effective from 01.04.2024.
- Henceforth, the CRP CLERKS–XIV shall be construed and read as CRP-CSA-XIV [Common Recruitment Process for recruitment of Customer Service Associates (CSA)].
- Note - All other terms & conditions as mentioned in the Detailed Notification dated 01.07.2024 remain unchanged.
Download Official Notice PDF on IBPS Clerk Designation Change
IBPS Clerk 2025 - Important Dates
The IBPS Clerk Recruitment 2025 important dates are given here. Here is the schedule regarding the IBPS Clerk 2025 exam dates and result dates.
Events |
Dates |
IBPS Clerk Notification |
Update Soon |
Apply Online Start Date |
Update Soon |
Apply Online Last Date |
Update Soon |
Pre-Exam Training (PET) |
Update Soon |
Prelims Exam |
30.08.2025, 06.09.2025, 07.09.2025 |
Prelims Result |
Update Soon |
Mains Exam |
09.11.2025 |
Mains / Final Result |
01.04.2026 |
IBPS Clerk Syllabus & Exam Pattern
IBPS Clerk Previous Year Paper
|
FAQs
Q: What about the IBPS Clerk Designation change?
The existing designation of IBPS Clerks has been changed to “Customer Service Associate” (CSA) and this change in designation is effective from 01.04.2024.
Q: What is the full form of CSA?
The full form of CSA is Customer Service Associate.
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