Dear candidates, in 2025, the responsibilities of an OICL Assistant include managing various clerical and administrative tasks that are crucial for the company's smooth operation.  OICL Assistants are essential to the daily operations, forming a solid foundation for activities at the branch level. Primary duties encompass processing insurance policies, assisting with policy issuance, collecting premiums, and managing policy renewals. They are also responsible for addressing customer inquiries, providing accurate information about insurance products, and keeping records related to claims and settlements. The role of an OICL Assistant is an entry-level position within the Class III Cadre of Oriental Insurance Company Limited, which is a leading public sector general insurance firm in India. Alongside customer service and data management, OICL Assistants play an important role in document verification, coordinating with different departments, and ensuring adherence to company policies and regulatory guidelines. This page provides complete details of the OICL Assistant work profile, work description, and selection process. For any queries, kindly visit the FAQs listed below.

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OICL Assistant Work Profile

The role of an OICL Assistant in 2025 is one of the most sought-after positions in the insurance sector due to its stability, benefits, and career growth opportunities. Below are the key aspects of the OICL Assistant work profile:

• Assistants handle the issuance of new insurance policies, update policy details, and manage renewals.

• They are responsible for collecting and processing premium payments accurately and on time.

• OICL Assistants address customer queries, explain insurance products, and resolve issues related to claims and policies.

• The role involves verifying documents, assisting in claim settlements, and ensuring compliance with company guidelines.

• Maintaining accurate records, handling office correspondence, and coordinating with other departments are part of daily responsibilities.

• Assistants ensure that all procedures follow IRDAI regulations and company policies.

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The job is mostly desk-based with fixed working hours, making it an ideal choice for those seeking a stable and secure government job. With structured work, attractive perks, and opportunities for promotion, the OICL Assistant position offers an excellent platform to build a rewarding career in the insurance industry.

OICL Assistant Job Description 2025

An OICL Assistant at the Oriental Insurance Company Limited performs vital customer service and administrative tasks to ensure the efficient functioning of branch offices, including addressing customer queries and complaints, processing applications for policies and renewals, assisting with claims management, maintaining client records and entering data, and collaborating with senior officials and other departments. They serve as the main point of contact for customers and are integral to the daily operations of the office. Their responsibilities primarily include customer service, policy management, claims assistance, data handling and administration, and branch operations.

OICL Assistant Recruitment 2025 - Selection Process

The selection process will consist of an online test (Preliminary & Main Examination). Candidates qualifying in the Main Examination will be further shortlisted for the Regional Language Test before the final selection. The Preliminary Examination for 100 marks would be of one hour duration and would consist of 3 sections. The Main Examination for 250 marks would be of 2 hours duration and would consist of 5 sections. Candidates shortlisted in the online Main Examination will subsequently be called for the Regional Language Test. Candidates applying for a vacancy under a State/UT other than their domiciled State/UT have to appear and qualify for the Regional Language Test in the language of the State/ UT for which they have applied. The Final Merit List, state-wise and category-wise, shall be prepared in descending order of the marks secured by the candidates in the Online Main Examination, subject to qualifying the Regional Language Test.

FAQs

Q: What are the main responsibilities of an OICL Assistant in 2025?

The primary duties include issuing new insurance policies, managing renewals, collecting premiums, handling customer queries, assisting with claim settlements, maintaining records, and ensuring compliance with company and IRDAI guidelines.

Q: Is the OICL Assistant job desk-based or field-based?

The OICL Assistant role is mostly desk-based, involving administrative tasks and customer support within the office, with fixed working hours.

Q: What is the selection process for OICL Assistant Recruitment 2025?

The selection process includes a Preliminary Exam, a Main Exam, and a Regional Language Test. Candidates who clear all stages will be considered for final selection.

Q: Why is the OICL Assistant job considered a good career option?

OICL Assistant work offers job stability, structured working hours, attractive perks, and clear opportunities for career growth within the insurance sector, making it an ideal choice for candidates seeking a secure government job.