Dear aspirants, the UBI SO IT (Assistant Manager) interview plays a crucial role in the Union Bank of India Specialist Officer IT selection process. Candidates who clear the Online Examination/Test and Group Discussion (GD) will be qualified for the interview stage. The personal interview carries 50 marks. The minimum qualifying marks for the Personal Interview would be 25 marks for General/EWS and 22.5 marks for Reserved Category applicants i.e. SC/ST/OBC/PwBD). Applicants who do not secure the minimum qualifying marks in the Personal Interview will be disqualified for selection. The UBI SO IT interview assesses the applicant's academic and job knowledge, power of expression, clarity of thought, leadership qualities, extracurricular activities, hobbies, general demeanour, behaviour, communication skills, and suitability for the post. So, this page gives the possible interview questions that will be asked in the UBI SO IT interview 2025. For any queries, kindly visit the FAQs listed below.

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UBI SO IT Interview Questions and Answers PDF

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UBI SO IT Interview Questions 2025

Here, we've compiled the most common questions for the UBI SO IT interview. Also, note the recommended answers and key points provided for each question to help you understand how to respond. This way, you'll get an idea of suitable answers, which you can then tailor to your style.

1. Tell me about yourself.

Purpose:

To assess your background, power of expression, clarity of thought, and how well your profile aligns with the UBI SO IT role.

Answer:

Start with your name, educational qualifications (especially IT-related degrees/certifications), and relevant work experience in banking or IT. Highlight technical expertise (e.g., database management, cybersecurity, core banking software) and achievements. End by expressing your interest in UBI’s growth and digital initiatives.

Example Answer:

"My name is [Your Name]. I hold a B.Tech in Computer Science or any other degree from [University] and have over 4 years of experience in IT infrastructure management and banking technology solutions. At my current role in [Company/Bank], I have implemented secure API integrations for core banking systems and enhanced cybersecurity protocols, reducing downtime by 30%. I’m particularly drawn to UBI’s focus on digital transformation and look forward to contributing my technical skills to strengthen the bank’s IT systems and customer experience."

2. Explain your experience with Core Banking Solutions (CBS).

Purpose:

To check domain-specific knowledge, technical clarity, and practical experience in banking IT systems.

Answer:

Briefly define CBS, mention your hands-on work, modules handled (loans, deposits, payments), troubleshooting experience, and any implementation or upgrade projects.

Example Answer:

"In my role at [Bank/Company], I worked extensively with the Finacle core banking platform. I managed module configurations for deposits and loan processing, resolved real-time transaction issues, and coordinated version upgrades to ensure compliance with RBI guidelines. I also optimised database queries, which improved transaction processing speed by 20%."

3. How do you ensure cybersecurity in a banking IT environment?

Purpose:

To assess technical awareness, regulatory compliance understanding, and proactive thinking in IT security.

Answer:

Discuss layered security measures, compliance with RBI’s cybersecurity framework, data encryption, vulnerability assessments, and incident response planning.

Example Answer:

Cybersecurity in banking requires a multi-layered approach. I ensure regular patch updates, implement strong encryption for data at rest and in transit, and monitor systems for intrusion attempts. At my previous job, I led quarterly vulnerability assessments and implemented an endpoint detection system, which reduced phishing-related incidents by 40%. I also ensure compliance with the RBI’s cybersecurity directives.

4. Can you describe a challenging IT project you handled and how you managed it?

Purpose:

To evaluate problem-solving, leadership, and communication skills.

Answer:

Pick a specific project, explain the challenge, your role, how you coordinated with teams, and the measurable outcome.

Example Answer:

"One of the most challenging projects I managed was migrating our bank’s data centre to a hybrid cloud environment. We faced constraints in minimising downtime for real-time banking services. I created a phased migration plan, coordinated with vendors, and conducted dry-run tests. As a result, we completed the migration with only 45 minutes of planned downtime, maintaining 99.9% service availability."

5. Why do you want to join Union Bank of India as a Specialist Officer (IT)?

Purpose:

To judge motivation, career goals, and alignment with UBI’s vision.

Answer:

Show awareness of UBI’s digital initiatives, technology adoption, and growth. Connect your career aspirations with the bank’s IT roadmap.

Example Answer:

"I admire Union Bank of India’s push towards digital banking solutions, such as UBI’s mobile app enhancements and AI-driven customer service. My expertise in IT infrastructure, cybersecurity, and core banking platforms fits perfectly with UBI’s digital vision. Joining as an SO (IT) will allow me to contribute to secure, scalable, and customer-friendly banking services while growing my career in a progressive public sector bank."

6. What are the latest trends in banking technology?

Purpose:

To check awareness of current IT trends.

Answer:

Mention AI, blockchain, cloud banking, digital payments, and cybersecurity.

Example:

"Key trends include AI chatbots, blockchain for secure transactions, API-based open banking, and cloud migration for scalability."

7. How do you handle IT downtime in core banking systems?

Purpose:

To test crisis management.

Answer:

Mention root cause analysis, backups, communication protocols, and quick recovery steps.

Example:

"I follow incident protocols, use backup servers, inform stakeholders, and work with vendors for quick resolution, then conduct RCA.

8. How do you secure data in transit and at rest?

Purpose:

To assess data protection knowledge.

Answer:

Discuss encryption, SSL/TLS, access controls, and secure storage.

Example:

"I use AES encryption for data at rest, TLS for data in transit, and role-based access to minimise risks."

9. Explain your experience with database management.

Purpose:

To assess RDBMS skills and optimisation ability.

Answer:

Mention platforms, query optimisation, backups, and security.

Example:

"I have managed Oracle and MySQL databases, optimised queries for faster CBS transactions, and implemented automated backup schedules."

10. How do you stay updated with IT and banking regulations?

Purpose:

To test continuous learning habits.

Answer:

Mention RBI circulars, IT forums, and training.

Example:

"I regularly review RBI IT guidelines, attend NISM webinars, and follow ISACA resources for compliance updates."

11. Have you ever implemented a process improvement in your IT role?

Purpose:

To test innovation and initiative.

Answer:

Give a measurable improvement example.

Example:

"I automated daily transaction reconciliation reports, reducing manual work by 70% and improving accuracy."

12. How do you work with cross-functional teams?

Purpose:

To assess teamwork and communication.

Answer:

Mention collaboration, clarity, and joint problem-solving.

Example:

"I coordinate with operations, compliance, and vendors using clear documentation and regular status meetings."

13. How would you prevent unauthorised access to banking systems?

Purpose:

To assess the security mindset.

Answer:

Mention MFA, access controls, and monitoring.

Example:

"I enforce MFA, follow least-privilege principles, review logs, and disable inactive accounts promptly."

14. What steps do you take for disaster recovery in IT systems?

Purpose:

To test resilience planning.

Answer:

Discuss backups, DR sites, and drills.

Example:

"I maintain real-time backups, DR site replication, and conduct quarterly recovery drills to ensure readiness."

15. How do you handle high-pressure situations during IT incidents?

Purpose:

To assess composure and decision-making.

Answer:

Mention calm analysis, prioritisation, and stakeholder updates.

Example:

"I stay calm, identify critical impact areas first, communicate timelines to stakeholders, and work methodically until resolution."

16. What are your strengths and weaknesses?

Purpose:

To evaluate self-awareness and honesty.

Answer:

Choose strengths relevant to IT and banking, and weaknesses that you are actively improving.

Example:

"My strengths include problem-solving under pressure and clear communication with both technical and non-technical teams. My weakness was overcommitting to tasks, but I’ve learned to prioritise and delegate more effectively."

17. How do you handle conflict with colleagues or stakeholders?

Purpose:

To test interpersonal skills and emotional intelligence.

Answer:

Show that you listen, clarify misunderstandings, and seek win-win solutions.

Example:

"I listen carefully to understand the concern, focus on facts over emotions, and work to find a solution that satisfies both sides while meeting project goals."

18. What leadership experience do you have?

Purpose:

To check the ability to guide teams and take responsibility.

Answer:

Give an example where you led a team in a technical or project setting.

Example:

"I led a 5-member IT support team during a CBS upgrade project, delegating tasks, ensuring deadlines were met, and coordinating with vendors for successful deployment."

19. How do you balance work and personal life in a demanding role?

Purpose:

To assess time management and stress control.

Answer:

Show you value productivity without burnout.

Example:

"I plan tasks effectively, set realistic deadlines, and take short breaks to recharge. This keeps me focused and prevents errors during critical IT operations."

20. What are your hobbies, and how do they help in your professional life?

Purpose:

To assess personality and indirect skill benefits.

Answer:

Choose hobbies that reflect discipline, creativity, or teamwork.

Example:

"I enjoy chess, which sharpens my strategic thinking, and running, which helps me maintain discipline and focus; both are valuable in handling complex IT challenges."

FAQs

Q: What types of questions are asked in the UBI SO IT interview?

The interview includes a mix of technical questions on core banking systems, cybersecurity, database management, and IT compliance, along with behavioural and HR questions assessing communication skills, leadership, and overall suitability for the role.

Q: How should I prepare for technical questions in the UBI SO IT interview?

Focus on understanding CBS platforms like Finacle, RBI IT security guidelines, networking, cloud solutions, database optimisation, and disaster recovery. Review your past IT projects and be ready to explain them clearly.

Q: Will the UBI SO IT interview also have HR or personality-based questions?

Yes, apart from technical questions, expect HR and behavioural questions about teamwork, conflict resolution, leadership experience, work-life balance, and hobbies to assess your personality fit for the role.

Q: How can I make my answers more impactful in the UBI SO IT interview?

Use a structured approach by starting with a clear statement, backing it up with examples from your experience, and, where possible, highlighting measurable achievements to show real impact.