Payment Related FAQs

You can pay using your Debit card, ATM card, Credit card, Netbanking account or payment wallets like JioMoney/Mobikwik/Freecharge/Ola Money / UPI Apps. If you could not find the right payment option, you can write to support@guidely.in. Our support team will assist you.

You need not worry! Usually, one of your failed transactions will get refunded back to your bank account automatically. If it is not working, you can mail us at support@guidely.in.

If you confirm that you entered the wrong Email-Id/ mobile, send an email at support@guidely.in with your ID and other details. Also attach the Scanned softcopy of your valid ID Proof.

As per our general regulation, if any issues found in receiving/ using our product kindly write your queries to support@guidely.in. If there are any usage problems found by the customer, we will provide full support through our Help Desk. But No more cancellation of the product will be done.

The cancellation of the product will not be allowed. If you found any problem to access the product you can call us on +91 – 90037 22255 between 10 AM to 6.00 PM. Our Customer Care crew will resolve your query within a working day.

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